Connect to a VPS using SSH
Access your server securely using its IP address and credentials.
OXWritten by oXnames SupportChecked against the current Knox workflow
WHERE TO GO IN YOUR ACCOUNTKnox > My services > VPS service > Server details
Get the right details ready
Confirm the server IP, login user and SSH port from the service details. Never send a root password or private key in a support ticket.
Security first. Never include account passwords, card details or authentication codes in a support ticket.
FOLLOW THESE STEPS
Make the change in Knox
Work through each step in order. Keep this guide open in another tab if that is easier.
- 1
Find the server IP in the Knox service page.
- 2
Open a terminal and run ssh root@SERVER_IP.
- 3
Confirm the host key only after checking the address.
- 4
Use SSH keys and restrict password access once the server is configured.
WHAT HAPPENS NEXT
Check that it worked
The terminal prompt changes to the server and running hostname confirms that you reached the intended machine.
IF IT DOES NOT LOOK RIGHT
Try this before contacting support
A timeout usually means the IP, SSH port or network rule is wrong. A password rejection means the server was reached but authentication failed.
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