Back up or restore a Site.pro website
Download a project backup and safely return to an earlier version when required.
OXWritten by oXnames SupportChecked against the current Knox workflow
WHERE TO GO IN YOUR ACCOUNTWebsite Builder > Publish menu > Backup/Restore
Get the right details ready
Confirm that you are editing the correct domain. Keep your text, logo and contact details ready, and preview changes on desktop and mobile before publishing.
Security first. Never include account passwords, card details or authentication codes in a support ticket.
FOLLOW THESE STEPS
Make the change in Knox
Work through each step in order. Keep this guide open in another tab if that is easier.
- 1
Open the project and expand the Publish menu.
- 2
Choose Backup/Restore.
- 3
Download a backup before a major redesign or large content change.
- 4
To restore, open the Restore tab and select a downloaded or automatic version.
- 5
Preview the restored version carefully before publishing it.
WHAT HAPPENS NEXT
Check that it worked
The builder downloads a project backup or restores the selected saved version.
IF IT DOES NOT LOOK RIGHT
Try this before contacting support
Create a fresh backup before a major redesign and download a copy to your own device rather than relying only on automatic versions.
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