Create and remove email forwarders
Forward messages to another mailbox without sharing credentials.
OXWritten by oXnames SupportChecked against the current Knox workflow
WHERE TO GO IN YOUR ACCOUNTKnox > My services > Email hosting > Forwarders
Get the right details ready
Have the full mailbox address and its mailbox password ready. The password may be different from your Knox account password.
Security first. Never include account passwords, card details or authentication codes in a support ticket.
FOLLOW THESE STEPS
Make the change in Knox
Work through each step in order. Keep this guide open in another tab if that is easier.
- 1
Open Email hosting and select the Forwarders tab.
- 2
Choose Add forwarder.
- 3
Enter the source address and destination address.
- 4
Save the rule and test it with a new message.
WHAT HAPPENS NEXT
Check that it worked
The source and destination appear in the forwarder list. A newly received test message should be relayed.
IF IT DOES NOT LOOK RIGHT
Try this before contacting support
Test with a new external message; messages already in a mailbox are not forwarded retrospectively.
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